Terms and Conditions

Terms and Conditions

User Agreement

These terms and conditions apply to all purchases made from Zippy Electrical Suppliers (ABN 59 442 315 640)


Zippy Electrical Suppliers offers an array of Warranty options on all our merchandise which differs between each product. The product warranty information can be found on each individual listing.  

If during the warranty period the purchased product proves to be defective, we will repair or replace the purchased free of charge, provided the purchaser adheres to certain return authorization procedures and to the terms and conditions of this warranty. Variables that impact warranty term include damage to the product occurring after you purchase the item such as misuse or abuse, improper installation, neglect, accident, alteration, fire and theft.

Repairs or replacements are generally processed within 3 to 9 business days from the date of receipt.


Any liability from Zippy Electrical Suppliers in connection with goods or services supplied to you will be the subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Zippy Electrical Suppliers be limited to:

We will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, damage to goodwill, loss of data (including loss of data stored on any media contained within electronic or computing products), arising out of or in connection with the products, the services or these Conditions of Sale (including as a result of not being able to use the products or services or the late supply of products or services), or the need to recover, re-program or reproduce any program or data stored in or used with the products purchased from us, whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise; and our total liability arising out of or in connection with the products, the services or these Conditions of Sale, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the total price paid by you for the purchase of products and services under these Conditions of Sale.

Where by law we are unable to exclude terms, guarantees, warranties, representations or conditions but are able to limit them, to the extent permissible by law we limit our liability for any breach, at our option, to the repair or replacement of products, or payment of the cost of repairing or replacing the products or in the case of services, to supplying the services again or the cost of having the services supplied again.

To the extent permitted by law, any typographical, clerical or other error or omission in sales literature, quotation, price list, acceptance or offer, invoice or other documents or information issued by us will be subject to correction without any liability on our part.


Zippy Electrical Suppliers believes in secure eCommerce so if you are not completely happy with your purchased goods, we will provide a 30-Day Change of Mind Policy. In order to be eligible for the money back guarantee we must be notified within 30day so please contact contact@zippyelectrical.com.au.If you return an item to Zippy Electrical Suppliers within 30Days, we will offer you an exchange or refund provided that the item is in resalable condition including that; It is in its original packaging including instruction manuals and all accessories and that the original return/ exchange receipt is included. This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.

Refunds will be issued using your original payment method, Products returned not because of any fault but due to incompatibility or change of mind, postage is at buyer's expense.  Products that are returned due to goods being faulty or wrong goods shipped then postage is at our expense.


For each online order, you must pay: 1. the applicable price for the relevant goods confirmed by Zippy Electrical Suppliers and 2. the delivery and handling fee specified on the web site at that time. Your order and credit card details are safe and secure. All personal and credit card information provided to Zippy Electrical Suppliers is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. At this stage, we can only accept payments using the methods stated in the Orders & payment section of this web site. We are unable to accept COD charges. Payment must be cleared before the goods are dispatched unless you have approved credit facilities with Zippy Electrical Suppliers. Prices and range on this web site may vary from Zippy Electrical Suppliers stores.

The price payable for a product is the one set out on our website or advised by us over the phone at the time you place your order. All prices are inclusive of GST. We make every effort to ensure prices and product information on our website catalogues or advertisements are correct and up-to-date. Prices for our products displayed on third party websites may not be correct and we are not bound by them.

We accept payment by the following methods


Thank to Commonwealth Bank and eWay, we accept Visa and MasterCard including credit cards, debit cards and charge cards.


If you choose to pay via PayPal, you will be redirected to the PayPal website where you can login or create a PayPal account and submit your payment. We accept payment either by Visa and Mastercard through PayPal. Using PayPal means Zippy Electrical Suppliers does not receive or hold any of your credit card details with the added advantage that we receive your payment instantly, which means we can begin processing your order straight away.


Paying by direct deposit involves electronically sending funds directly from your account to Zippy Electrical Suppliers’ direct account bank account. If you wish to make a payment using direct depositing, please contact us so we can provide a tax invoice which will include our bank details where you can transfer the amount due. Once you have sent the funds, there is generally a processing time of 24-48 hours before we receive it. Orders will process once funds are cleared or if receipt of transfer is sent to us.


Vouchers issued by Zippy Electrical Suppliers can be used your purchase. Please note that vouchers can only be used once and any unused portion of the value of a voucher will be forfeited.

Your credit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Whilst we employ the latest technology and use eWay a secure payment gateway, we will not be responsible for any loss or damage (whether direct or indirect) suffered by you if your credit card is fraudulently used or is used in an unauthorised manner by a third party.

If you have a promotional/discount/coupon code, you will be prompted to enter the code at the checkout and this will generate a discount from your cart value or add an incentive. To activate, simply enter a valid code then click the "Apply" button. All promotional codes have a unique set of terms and conditions automatically applied when issued and are only valid at our discretion. Promotional codes cannot be used in conjunction with any other offer or discount. If you are unable to use a promotional code, please contact our Customer Service Team at contact@www.zippyelectricalsuppliers.com.au

Your tax invoice will be sent to you when the items you have ordered have been dispatched. Your tax invoice is your proof of purchase and will be required for any warranty claims.


All our products are sent to you in good condition and packaged correctly; we cannot guarantee the condition of the product on arrival.


We do our best to keep in stock most products that are advertised by us. All stock availability as represented on our website or by our sales or Customer Service Team is accurate in accordance with our current stock levels, however, these stock levels are subject to change without notice.

If, for any reason, we cannot supply a product you have ordered, we will let you know over the phone or contact you using the details provided by you at the checkout process to amend, cancel or put your order on backorder as agreed with you. If you choose to put your order on backorder, we will contact you to arrange for delivery once the product is available.


You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify Zippy Electrical Suppliers in connection with any use (whether authorised or unauthorised) of your user name or password. Zippy Electrical Suppliers may suspend or cancel your account at any time without prior notice.


Zippy Electrical Suppliers aims to include up-to-date images and/or graphics of all of the goods on this web site. However, our picture of the goods may differ from the actual goods. We recommend you read the labels on the goods carefully before using the goods.


Zippy Electrical Suppliers will comply with the Privacy Statement and will not reveal your personal information to external organizations except for the purposes of fulfilling your order.


All purchases, and these terms and conditions, are subject to the laws of Victoria, Australia.